There are a number of disadvantages to using debt recovery
services:
Costs money: a trade off between collecting by
yourself (your time) and paying a collection agency to collect
for you. If you do not succeed in collecting, you and your
staff have lost valuable time. A collection agency generally
only gets paid if your debt is collected.
The debt collection agency interacts with your customers.
It is very important that your debt collection agency helps
you build a long term customer relationship by collecting
the invoices in the same courteous and diplomatic manner
you would.